It impresses me that no matter what it always seems that the bad prevails the good. The bad experiences will always seem to be etched in our memories, however, not all of the good memories can we even remember. You don't hear many stories of a good experience which are the ones we really need to hear, not everyone has bad experiences. Don't get me wrong, yes we can and definitely will learn from the bad ones but it's nice to hear some positive feedback that your doing a good job or that a coworker is.
Friday, September 11, 2009
Ultrasound Videos - Worst and Best
It really goes to show how much of an impact a good experience with an ultrasound exam can have on a patient. I loved how even though the lady's appointment ran almost an hour behind and she was in so much pain from having a full bladder that in the end that didn't really matter. She was thrilled and so happy with her experience, we as sonographers, need to take note on all of the little details that really matter. Anything that can make this experience better for the patient is worth taking the time for.
Subscribe to:
Post Comments (Atom)
It's so true when you said that people remember the bad memories over the good ones. It's unfortunate but we have to work extra hard to turn the negative experiences around.
ReplyDeleteThe lady with the bad ultrasound really did remember more details about her bad experience than the lady with the good ultrasound. It was just little things that made the lady have a good experience
ReplyDeleteIt seems as though we have a lot power within the careers we have chosen. It is intimidating to think about how you can effect a persons life with one word spoken or with no words at all. I agree with you that hearing positive feedback from within the field is going to be a very influential to building up our community.
ReplyDeleteEveryone always has something bad to say about something. As sonographers we just have to make sure we're being professional and being mindful of our patients.
ReplyDelete