I recently experienced a poor situation regarding professionalism in healthcare:
I was scheduled to see a Doctor at our local clinic (not my regular family doctor) to have a prescription renewed. After sitting down in the room he began to ask me questions pertaining to my personal life and whether or not I had booked my regular yearly physical this year. Shortly after replying with a "no" he began to yell at me for not understanding all of the health risks, being so immature, and so on. He went on to yell at me for over ten minutes and never even realized that I had begun to cry as he continued to yell. After his yelling came to a halt he refused to renew my prescription unless I booked an appointment on my way out so I promised I would make an appointment. As I walked out he informed me that I must book my physical with him instead of my regular physician and then he proceeded to follow me to the front desk and made the appointment for me!
After this situation I felt humiliated, untrustworthy, frustrated and much more. I could not believe how he had treated me and did not trust me to make an appointment as I had every year before. I would not have minded if he simply stated and explained to me but yelling was not necessary and there was no need to treat me like a child. Needless to say I have yet to go back to him.
Oh that's so nasty of him. Where do these people get their medical degrees from? ;)
ReplyDeleteHow could he have better communicated this with you so that you would have listened and booked the appointment?
I had a similar situation happen to me at the doctors office. It's a terrible experience because doctor's are supposed to be there to give you advice and you're supposed to feel comfortable around them. When the doctor (not my family doctor) yelled at me I felt humiliated and it made me uneasy to share information with him.
ReplyDeleteI'm incredibly glad to not have had an experience like yours. I went through quite a few doctors trying to find one that made me feel comfortable. I think they sometimes overlook that importance.
ReplyDeleteIs it not your free choice to book or not to book? He can advise but he should have never forced you to book an appointment to be able to get your prescription. There has to be something wrong with that legally. It just does not sit right.
ReplyDeleteI'm shocked that he forced you to book your physical with him instead of your regular doctor. That is a private exam that I personally don't want to do with just anyone.
ReplyDeleteI have to admit I was quite shocked when he followed me to the front desk and of course the appointment, if I would have went would not have been a comfortable situation. After this I have always made the time and booked early enough in advance to meet with my regular physician.
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